Context
This
company was facing new and highly aggressive competition in their market.
Their
ambition was to institutionalise Business Agility and Digital Innovation to
stay relevant to fast changing market needs.
This
initiative was led by the CEO himself with a mandate to implement these changes
rapidly.
Challenges
The key challenges for the organisation were:
- hierarchical
structure with lack of individual initiatives and innovation culture
- people not trained on Agile and Innovation practices
- training and coaching to dedicated Innovation squads without disturbing their current deliveries (a lot of multitasking)
Outcome
The key outcomes for the organisation were:
- Transfer of Design Thinking skills to 2 Innovation Squads, now able to internally coach newly created Squads
- New
ways of working and mindset adopted by employees (visual management, user-centricity, cross-department collaboration)
- Large portfolio of innovative features
- Shortened
time to market and iterative deliveries